Schlumberger Business Consulting (SBC) compared 37 companies within the Oil and Gas sector in relation to the time that their experts and engineers spent on becoming autonomous (the autonomy delay). In other words, the time required for these experts & engineers to make nonstandard technical and original decisions.
Knowledge Management makes a difference..
The outcome was that an "innovative" organization gains between 3 to 5 years of autonomy as compared to so called "traditional" companies. SBC’s conclusion was that, one of the main reasons for this outperformance was the widespread use of Knowledge Management (KM).
Knowledge Management as practiced today is a proven technology and can truly measure a Return on Investment (ROI).
Let’s term this ROI as ROK ! Return On Knowledge.
This ROK will become more and more important as organization’s implement and rely on networks centered on structured knowledge. This leads us to the fact that networks and knowledge are inseparable. Networks are a mine field of knowledge, where knowledge is created, shared, validated and reused over and over again. In other words, knowledge breathes life into these network(s), which are the basic principles of Social KM (SKM).
What will be expected of these knowledge networks?
The value of KM lies within the network, in other terms; the value is derived from the collective network by using individuals, activities or processes as key building blocks.
Companies must take into account the impact of Knowledge Networks on their organizations. Not only are companies the guarantor of knowledge preservation (retirements, turnover, etc.), but should also take advantage of the numerous opportunities for innovation implementation.